Payment Policy

Pacific Research Peptides reviews all orders to help maintain a secure, compliant, and research-focused purchasing environment. All products are offered strictly for laboratory research use only and are not intended for human or animal consumption.

Fraud Prevention

Pacific Research Peptides may use fraud-prevention tools, order screening, address verification, and manual review to help protect customers, the business, and payment partners from unauthorized or suspicious activity. Orders flagged for unusual activity may be delayed, canceled, or require additional verification before fulfillment.

Order Review Process

All orders are subject to review before shipment. We reserve the right to decline, cancel, or hold any order that appears incomplete, inaccurate, suspicious, restricted, or inconsistent with our research-use-only policies. Order review may include checking billing details, shipping details, payment status, product eligibility, and customer communication history.

Chargeback Policy

Customers are encouraged to contact Pacific Research Peptides directly through the Payment & Order Support form with any payment, order, shipping, or product documentation questions before initiating a dispute or chargeback. Unauthorized chargebacks, false claims, or payment disputes that conflict with confirmed order records may result in order cancellation, account restrictions, or refusal of future service.

Identity Verification Policy

For security and compliance purposes, Pacific Research Peptides may request additional information to verify the purchaser, billing details, shipping details, business or research intent, or order legitimacy. Failure to provide requested verification may result in order cancellation and refund where applicable.

Restricted Shipping Locations

Pacific Research Peptides reserves the right to restrict, decline, or cancel orders to certain jurisdictions, regions, addresses, forwarding locations, or destinations where shipment may be prohibited, restricted, or otherwise unsuitable. Customers are responsible for ensuring that products may be legally received and used for research purposes in their location.

Research Use Certification

By placing an order, the customer certifies that all products are being purchased solely for laboratory research purposes and not for human or animal consumption.

Contact

For payment or order questions, please use our secure Payment & Order Support form.